Customer Login
To login, enter your reference number and post code below. You will find your customer reference on your welcome letter, or any other correspondence sent to you.
Forgotten your details? Contact us and we can help.
Book a Service
You can book a Boiler Service using our online form to the right. Complete the form and one of our representatives will be in touch to arrange the date around you.
Alternatively you can contact us or use the Live Chat facility to speak to one of our team and arrange an appointment.
Log a Fault
If you have a fault, please use the form to the right and a representative will be in touch.
Alternatively you can contact us or use the Live Chat facility to speak to one of our team and arrange an appointment.
Send Feedback
We love to hear feedback from our customers, good or bad.
Please complete the form to the right to send any feedback along. Alternatively you can contact us or use the Live Chat facility to get in touch.
Ask a Question
Do you have a query about any of our services, or anything regarding your account?
Please complete the form to the right to ask a question. Alternatively you can contact us or use the Live Chat facility to get in touch.
Rearrange an Appointment
If you need to rearrange an appointment, please complete the form.
IMPORTANT If your appointment is within the next 72 hours, please contact us by phone.
Alternatively you can contact us or use the Live Chat facility to speak to one of our team and arrange an appointment.
Update Details
It's important to keep our records up to date so we can contact and identify you easily.
If any of your details have changed please complete the details to the right to inform us of any changes.
NOTE: If you are logged in these details will be pre-completed automatically.