• Testimonials - Engineer with customer

The following are a selection of testimonials from our happy customers over the years.  If you have feedback, good or bad, we'd love to hear from you - so please contact us and share your experience.

January 2017
I would like to say a very big thank you to the engineer who came to our house on Friday 6th Jan.
He is a credit to your company , he went beyond the normal call of duty to make sure that we were left with heating . My wife has had a liver transplant and although it saved her life it has left her with no immune system to fight off illness's , so cold is a real danger , but this engineer who I now know to be Nathaniel Thomas kept trying and trying different things to make sure it worked . A lot of other engineer's have been trying to solve the problem but gave up or failed to . This engineer told us he would not leave us with no heating and by god he worked so hard to do that . Once again a very big thank you to NATHANIEL THOMAS a real engineer and also a gentleman . Mr D - Waterloo Housing Resident
December 2015

Can I say how impressed I have been in my dealings with Status from initiating this contract in August through to the way in which my very recent service call and part fitting has been dealt with. On each occasion, everything has been slick, most business-like but at the same time quite personal - by modern standards. A pretty rare combination and each whole exercise was completed in a couple of days.

Mr T - Stourbridge
August 2014

We wish to thank everyone at Status for the excellent job of replacing our warm air central heating. From office staff to Gareth Jones, who came and gave us a quote, to Sam who fitted the boiler, along with another electrician colleague, the service has been first class and we would have no hesitation recommending Status to other people.

Mr & Mrs H - Willenhall
August 2013

I wish to place on record my appreciation for the work performed at my
home in Callow Hill Redditch by your Gas Operator Tony
 
He was very courtious , dilligent and very thorough in his performance.
Tony was a credit to your company.

Major G - Redditch
March 2012

I meant to do this the last time I had a serviceman call but didn't get around to it - my apologies.

 

My last compliment was not only to serviceman Ashley (from Hereford) who has visited my property and completed work on a couple of occasions now, most recently on Monday 19th February 2012 to install my lovely new boiler (courtesy of Kemble Housing Assoc) -- for his professional and efficient service (the boiler is working a treat, btw!) but I just wanted to thank all the Status guys, whoever has visited my place - especially to attend to my old, very problematic boiler. I thank you all.

 

Whoever has called from your establishment always does so without complaint, doing their very best to sort any problems out in a professional, cheerful and courteous manner. For that; I'd like the guys there to all receive a very sincere THANK YOU from us, for a job well done every time, in keeping us warm and supplied with hot water. My grateful thanks! Keep up the good work!

 

Must also say that your ladies on the phone are always friendly and polite, too. It is such a pleasure today to deal with people who are always willing to help and put you at your at ease - as well as fixing our system and keeping us safe.

 

Once again, our grateful thanks to you all.

Mrs W-D - Hereford
December 2011

Just want to tell you how pleased I am with your service. Your engineer, Martin, called this afternoon and carried out the work most efficiently and thoroughly.  He was most pleasant.

Thank you for your excellent service.

Mr J - Sutton Coldfield
October 2011

Just to let you know that the recent work for fitting of new boiler was completed as specified and within the time stated.

Please pass my thanks on to Status Heating and to their engineers who attended. They all did their work to a very high and professional standard and answered any questions that I had in a friendly and clear manner.

Mrs L - Birmingham
September 2011

I just wanted to send an email to talk to you about the engineer that came to my house to carry out the Landlords Gas Safety Check on 29th September. I was extremely impressed with how professional and efficient he was.

He explained everything that he had done and advised me what to say to my energy company to try and help reduce my bills.

This man is a credit to Status - he represents you extremely well and I felt that I wanted to let management know about my praise for him.

Mrs S - Evesham
September 2011

Thank you for looking after me and the water system so nicely!

Dr T
September 2011

Your workforce was most efficient, pleasant, polite and a delight to have them in my house.

Mrs T - Herefordshire
August 2011

I just wanted to say thank you for the service I have received from you and your staff at Status.

Dave removed my warm air ducting quickly and efficiently. I will certainly recommend your team to my friends and colleagues.

Mrs P - Edgbaston, Birmingham
August 2011

Thank you very much for a good job well done!

Mrs C - Meriden, Coventry
July 2011

Many Thanks for an excellent job!

Mr R - Broadwas-on-Teme, Worcestershire
June 2011

We are very grateful for the way in which you did the work and for fitting in with our tight time schedule.  We shall certainly recommend you to others.

Mr P - Hereford
June 2011

I would like to advise you regarding two of your gentlemen that installed our new central heating system. Both very hardworking, such a joy to have workers that just get on with the work. They were polite and very professional. Sean and Tim are an asset to your company

Ms D - Cheswick Green, Birmingham
June 2011

Many Thanks for a job well done!

Mr H - Lichfield
May 2011

I would like to thank Tom very much indeed for his methodical and conscientious work whilst attending to my central heating system today.

He was both professional and friendly and was motivated throughout his work. Please accept my sincerest gratitude for the superior job he is doing.

Ms F - Kirkby-in-Ashfield, Nottingham
February 2011

In these days when people only seem to write when they have a complaint, I am pleased to say that I am writing to congratulate your man who came out when we had a problem with our warm air heating system at the end of last week. He arrived within about 15 minutes, quite late at night, did a first class job, and he happened to be a credit to your organisation.

Mr L - Edgbaston, Birmingham
February 2011

My wife and I felt we would like to express our sincere appreciation for the prompt and efficient way in which your company resolved the serious leak in the central heating pipework under the bedroom floor, which had caused considerable damage to the lounge below. Your engineer could not have been more helpful, and is a credit to your company.

Mr & Mrs O - Solihull, West Midlands
January 2011

My husband rang your company today to inform you that our boiler was not working and by lunchtime the boiler had been inspected for the fault and a new part collected and fitted. Thats what I call service! a big well done to your team.

Mrs J - Northampton
December 2014

Thanks to everyone involved in the installation of our new system especially Sam Dempster. It has been a real pleasure dealing with your company. Sam is a good ambassador for Status Heating Ltd.

Mrs H - Stourbridge

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